Specialist in semi voice processes Come Work With Us

Specialist in semi voice processes Come Work With Us Job Description As Semi-Voice Process Executives, we are looking for motivated, customer-focused professionals to join our team. With a mix of phone, email, and chat interactions, you will be instrumental in delivering outstanding customer service in this position. What you will do: Interact with customers through various channels, including chat, email, and phone calls. Address customer inquiries, resolve issues, and provide relevant information and assistance. Build strong rapport with customers and ensure their satisfaction. Accurately document all customer interactions in the company 's CRM system. Meet individual and team performance targets, such as response times, customer satisfaction scores, and resolution rates. What we need: Excellent written and verbal communication skills. Strong listening and comprehension skills. Excellent customer service orientation with a focus on customer satisfaction. Basic computer skills, including proficiency in using CRM systems and other relevant software. Ability to multitask effectively and manage multiple customer interactions simultaneously Role: Semi Voice Process Executive Experience: 1 to 5 yrs Qualification: Any Basic Degree Location: In and Around Chennai No of Vacancies: 6 Salary: from 25K per month Interested Candidates can contact the HR for Interview Appointment Warm Regards, HR - Preetha