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Customer Relationship Executive

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by Freshersworld
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Job Specifications
Employment Type Full time jobs
Job Description
  • Develop and nurture relationships with existing and potential customers.
  • Address customer queries and provide timely solutions.
  • Maintain customer databases and track interactions.
  • Promote company products/services and handle upselling opportunities.
  • Gather feedback to improve customer experience.
  • Collaborate with teams to meet customer expectations.
  • Ensure high levels of customer satisfaction through excellent service
  • Collaborate with the sales team to meet and exceed customer expectations
  • Address customer complaints and resolve issues promptly and professionally
  • Utilize CRM software to keep track of customer interactions and data
  • Stay updated on product knowledge and industry trends to effectively communicate with customers
  • Identify opportunities to enhance the customer experience and drive customer loyalty
  • Prepare regular reports and maintain accurate customer records

    • Job Profile : Customer Relationship Executive
    Industry : Others
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    Freshersworld (Registered since June-2017)
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