Key Account Manager - Sales (1-3 Yrs) Mumbai (B2B/Corporate Sales)

About Us:The PixelArt Company is a leading player in the Design industry, providing innovative solutions to our clients worldwide. We are looking for a dynamic Key Account Manager to manage our key clients and oversee operational processes, ensuring seamless delivery and client satisfaction.Key Responsibilities: Client Relationship Management:- Develop and maintain strong relationships with key accounts.- Serve as the primary point of contact for client communications.- Understand clients needs, business objectives, and ensure their satisfaction through tailored solutions.- Identify upselling and cross-selling opportunities to maximize account value. Operations Oversight:- Collaborate closely with internal teams to ensure timely and successful delivery of solutions according to customer needs and objectives.- Oversee operations related to key accounts, ensuring efficiency and quick problem resolution.- Ensure operational excellence by streamlining processes, tracking KPIs, and identifying areas for improvement.- Assist in developing strategic account plans to drive revenue and improve client satisfaction. Cross-functional Collaboration:- Work with sales, marketing, product development, and customer support teams to ensure all client needs are met.- Coordinate internal resources to ensure smooth operations and implementation of new projects or services. Problem Solving & Support:- Act as a problem-solver for any issues that arise with key accounts.- Anticipate client needs and provide proactive solutions.Qualifications:Education: Any Graduate (Fresher s are welcome)Skills:- Excellent communication and interpersonal skills handling offshore clients (US & Canada)- Strong organizational and project management abilities.- Ability to multitask and prioritize tasks efficiently.- Analytical and problem-solving skills.- Proficiency in Email Management and operations management tools.Shift & Benefits: Fixed shift: 8:00 PM to 5:00 AM (Monday to Friday). Fixed weekend off: Saturday & Sunday. Competitive salary and benefits package.- Opportunity to work in a fast-paced, growing company.- Career growth and development opportunities.Location: Malad, MumbaiJob Type: Full-time, Onsite (Fixed Shift) (ref:updazz.com)

Payroll Type : Permanent