Required Telecaller - Bangalore

Summary: We are seeking a highly motivated and dynamic Telecaller to join our team. As a Telecaller,& you will be responsible for making outbound calls, handling inbound calls, and engaging with& potential and existing customers to provide information about our products and services,& resolve inquiries, qualifying the leads and drive sales.
Key Responsibilities:

• Make outbound calls to prospective customers and follow up with existing clients.
• Identify and qualify leads by gathering key information during calls to assess the& potential of converting them into customers.
• Make Outbound Calls: Initiate 100 calls daily to customers or prospects to promote products/services, resolve inquiries, or provide information.
• Present, promote products or services to customers over the phone.
• Answer inbound calls from customers and provide them with relevant product/service information.
• Handle customer inquiries, complaints, and provide appropriate solutions.

Skills & Qualifications:

• High school diploma or equivalent; further education or certifications in sales or& customer service is a plus.
• Previous experience in telecalling, telesales, or a customer service role is preferred but not mandatory.
• Strong verbal communication and listening skills.
• Ability to engage with customers and build rapport quickly.
• Language proficiency: English & Hindi

Additional Information: Work Hours: 10:30 AM to 6:30 PM& Location: Koramangala, Bangalore& No. of Openings: 1& Days: Monday - Saturday (except second Saturday) Employment Type: Permanent Hiring: Immediate
Job Profile : Telecaller
Industry : BPO, Diploma, bsc-bca-bbm, work-from-home