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Manager - Client Account (0-3 Yrs) Bangalore (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
- Act as the primary point of contact for assigned client accounts, ensuring exceptional customer service.- Build and maintain strong, long-lasting client relationships.- Understand client needs and propose tailored solutions to meet their requirements.- Collaborate with internal teams to ensure smooth delivery of our products and services.- Monitor and report on key account metrics, providing updates to stakeholders.- Resolve client issues promptly and effectively, ensuring a high level of satisfaction.- Identify opportunities for account growth and cross-selling or upselling our services.- Maintain accurate client records in CRM systems and generate regular performance reports. (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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