IIDE - Academic Counsellor (2-3 Yrs) Delhi (B2C/Retail/Channel Sales)

As the Academic Counselor at South Extension 2, Delhi, you will play a pivotal role in guiding students about IIDE s Digital Marketing Courses in the Undergraduate & Graduate categories. This role involves managing and converting leads while achieving enrollment, revenue, and collection targets. You will work closely with prospective learners to support their journey and ensure a seamless admission experience.What You ll Do:Lead Management & Conversion:- Manage and convert leads for various digital marketing programs.- Own the complete sales closing life cycle for assigned leads.- Achieve weekly enrollment, revenue, and collection targets.Counseling & Coordination:- Provide detailed information and counseling to prospective learners via phone, email, and chat.- Interview and coordinate admissions formalities for new joiners.- Attend walk-ins and counsel potential learners on admissions-related queries.- Follow up with prospective leads who have visited IIDE.Fee Collection & Vendor Coordination:- Assist students in the fee collection process.- Coordinate with external vendors, such as education loan providers, for seamless admissions.- Work with different departments to ensure a hassle-free admission process.Sales Optimization & Reporting:- Improve and maintain sales conversion rates.- Generate referral sales and reactivate old/lost applications to meet batch targets.- Maintain a revenue mindset, optimize sales strategies for existing product mix, and deliver on KPIs.Requirements:- Experience: 2-3 years of work experience in a similar role.Skills:- Outstanding communication (written and verbal) and presentation skills.- Strong interpersonal skills and ability to build trust with potential learners.- Excellent closure techniques and convincing skills.- Ability to multitask and work effectively in high-pressure, fast-paced environments.- Revenue-focused with a strong ability to think numerically and optimize sales strategies.Traits:- Hardworking, dedicated, and determined.- Great listener and trustworthy individual.- Must be residing in Delhi.- Expected Deliverables/KPIs:- Meet weekly and monthly admissions targets.- Generate referral sales as per targets.- Reactivate old/lost applications to ensure batch target achievement.- Improve and maintain sales conversion rates. (ref:updazz.com)

Payroll Type : Permanent