Courier Delivery Executive

Key Responsibilities:

1. Pickup & Delivery Operations:

• Collect and deliver parcels, documents, or packages to assigned locations.
• Ensure timely and accurate deliveries as per company guidelines.
• Handle cash-on-delivery (COD) payments and ensure proper documentation.

2. Route & Time Management:

• Plan efficient delivery routes to minimize delays.
• Use maps and navigation tools for faster deliveries.
• Maintain a consistent delivery schedule to meet deadlines.

3. Customer Interaction & Verification:

• Verify recipient identity and obtain signatures upon delivery.
• Communicate professionally with customers to ensure a smooth delivery experience .
• Address customer queries or complaints regarding deliveries.

4. Safety & Compliance:

• Follow traffic rules and company safety regulations while driving.
• Ensure proper handling of fragile or sensitive items .
• Report any delivery issues, vehicle breakdowns, or accidents immediately.

5. Documentation & Reporting:

• Maintain delivery logs, receipts, and tracking records .
• Submit daily reports on completed and pending deliveries .
• Handle return parcels and undelivered items as per company policy.