Required Receptionist - Dehradun

We are seeking a friendly, professional, and customer-oriented Receptionist to join our team at Best Spa in Dehradun. As the first point of contact for guests, you will play a crucial role in providing a welcoming atmosphere, managing appointments, and ensuring a smooth, relaxing experience for our clients. If you have a passion for wellness, exceptional organizational skills, and a desire to make a positive impact on others, we d love to meet you! Key Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor upon arrival.
• Schedule, confirm, and manage appointments for spa services via phone, email, or in person.
• Answer inquiries about spa services, packages, and products, providing accurate information and recommendations.
• Process payments and handle cash register duties efficiently.
• Maintain accurate client records and update appointment scheduling systems.
• Assist with maintaining the cleanliness and organization of the reception area.
• Provide guests with necessary forms, such as consent or intake forms, and ensure proper paperwork is completed.
• Promote and upsell spa products and services to enhance the guest experience.
• Handle client concerns and complaints in a professional manner, escalating issues as needed.
• Collaborate with the spa team to ensure seamless operations and client satisfaction.

Job Profile : Receptionist
Industry : Walkin, office-assistant