Denzour Nutrition - Executive - Customer Support (2-3 Yrs) Delhi NCR (After-Sales/Customer Service)

Job descriptionAbout Us:Denzour Nutrition is a leading name in the health and wellness industry, dedicated to improving lives through high-quality products. We believe in the power of wellness and are committed to helping our customers achieve their health goals.Roles and Responsibilities:We are seeking a motivated Customer Service Executive to manage and optimize our customer relationship management efforts. The ideal candidate will have a passion for data analysis and customer engagement, and be eager to contribute to our mission of fostering lasting relationships with our customers.Key Responsibilities:CSE : Oversee the day-to-day operations of our CRM system, ensuring data accuracy and integrity.Customer Segmentation : Analyze customer data to segment audiences and tailor marketing strategies that enhance customer engagement and retention.Campaign Support : Collaborate with marketing teams to design and execute targeted email campaigns and other customer communication strategies.Performance Tracking : Monitor and analyze CRM metrics to assess the effectiveness of campaigns, providing insights for continuous improvement.Data Reporting : Generate regular reports on customer behavior, trends, and campaign performance for internal stakeholders.Customer Support : Assist in resolving customer inquiries and issues, ensuring a high level of customer satisfaction.Cross-Functional Collaboration : Work closely with sales, marketing, and customer service teams to ensure cohesive communication and strategy execution.Requirement & Qualifications:- Bachelor s degree in Marketing, Business, or a related field.- Freshers or 1 years of experience in CRM or customer experience roles, preferably in a D2C environment.- Excellent communication and interpersonal skills.- Ability to work collaboratively in a fast-paced, dynamic environment.- Detail-oriented with strong organizational skills and the ability to manage multiple tasks.How to Apply:If you are passionate about customer engagement and data-driven strategies in the Health & Wellness sector, please send your resume Job Types: Full-time, FresherPay: - 10,000.00 - 15,000.00 per monthSchedule:- Day shift- Fixed shift- Morning shiftWork Location: In person (ref:updazz.com)

Payroll Type : Permanent