Relationship Manager with Client Retention Skills

Relationship Manager with Client Retention Skills Job Description We 're looking for a driven and client-focused Relationship Manager to join our banking team. You 'll be instrumental in building and nurturing strong relationships with our clients, understanding their financial needs, and providing tailored banking solutions that help them achieve their goals. Key Responsibilities: Client Relationship Management: Develop and maintain a portfolio of clients, serving as their primary point of contact for all banking needs. Needs Assessment & Solutions: Proactively engage with clients to understand their financial objectives and offer suitable banking products and services e.g., loans, investments, accounts, digital banking solutions. Sales & Cross-selling: Identify opportunities to cross-sell and up-sell banking products, meeting individual and team sales targets. Service Excellence: Ensure high levels of client satisfaction by providing exceptional service, resolving issues promptly, and escalating complex matters when necessary. Market Awareness: Stay informed about market trends, competitor offerings, and regulatory changes to provide informed advice to clients. Ready to start your career with us submit your resume now Maria - HR