Senior, SAP Basis And Security Administrator

Summary:
The role of the Senior SAP Basis and Security Administrator is to implement, improve, and support all services necessary for the effective system utilization.
The Senior SAP Basis Administrator administers improvements for the optimization of IT supported applications, the implementation of system upgrades and the integration of data and systems. The Senior SAP Basis Administrator is responsible for administering appropriate access, end user support, user management and application monitoring for Hollister business applications.
Responsibilities:
1.
Mentors the Application Administration team
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:Assists with the technical development of the SAP Basis and Security team.
:Collaborate with the project management, business/systems analysts and user departments to develop according to specifications for system enhancements and functional improvement.
:Serves as an example and guidance to SAP Basis and Security team members in providing maintenance of supported applications by illustrating technical core competencies in installations, upgrades, patching, performance tuning, and sizing of applications.
2.
Effectively partners with other IT groups to deliver IT services.
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:Interacts with global project managers both within the IT PMO team and externally.
:Interacts with the global teams to ensure effective transition for all project related activities within assigned area of responsibility.
:Interacts with IT Finance and IT Strategic sourcing to negotiate vendor contracts and ensures compliance within agreed service levels.
3.
Maintain in:depth working knowledge of business and technology, remain current with emerging industry trends and envision new capabilities to meet business needs.
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:Responsible for writing support procedures and assisting in review of data for ongoing service level measurement metrics and reporting.
:Acts as an advocate for adherence to all support processes.
:Analyzes, designs, and develops changes and improvements in applications access, end user support, user management and application monitoring.
:Performs ongoing monitoring and review of security setup and configuration for SOX compliance and SOD mitigation.
:Analyzes security, reviews daily operation, and monitors peak performance of assigned applications.
:Recommends tuning improvements.
4.
Establishes and tracks appropriate metrics and key performance indicators. Assist with Monthly Management Review process.
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:Assist with defining support processes, tools, and ongoing service level measurement metrics and reporting.
:Documents and implements actions based on metrics and key performance indicators (KPIs).
:Assists with the definition, documentation and support processes and ensures ongoing communication of such processes to internal teams and business customers.
:Guides SAP Basis and Security team to implement and adhere to a standard application support processes.
5.
Identifies avenues for continuous improvement for services within scope of responsibility, including new approaches and processes that would contribute to improvements within department and to business growth/efficiency in the wider organization.
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:Provides awareness and debugs system performance issues.
:Collaborates with Sr. Specialist to analyze and implement recommendations for improvements.
6.
Assist with business consulting and Application Support to all business areas globally
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:Provides direct support for global applications, including enhancements and incident resolution.
:Ensures timely resolution of software and platform related issues by driving support team members in effective triage, debugging, issue management, and escal
Job Type: Permanent