HR Exports - ECommerce Specialist/eCommerce Executive (0-3 Yrs) Delhi (B2C/Retail/Channel Sales)

Objectives of this role:- Develop and implement effective e-commerce growth strategies to identify and capture new customer base and business opportunities.- Optimise end-to-end e-commerce journey for our customers, from lead generation to conversion and post-purchase follow-up.- Manage and maintain e-commerce platforms, including product listings, pricing and inventory management.- Enhance customer experience by working closely with other departments, such as marketing, content and customer service.Your tasks:- Conduct market research and analysis to identify potential prospects, conduct outreach, and build customer relationships to drive sales.- Analyse data and generate reports to track e-commerce performance, identify trends and make data-driven recommendations for improvement.- Demonstrate our products with sales data to prospective clients, negotiate contracts and close sales deals with stakeholders.- Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.- Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.- Attend conferences, events, and trade shows to showcase our product and the retail sales team.Required skills and qualifications:- 2 years of experience in the e-commerce industry with a proven track record of driving online sales and achieving revenue targets.- Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.- Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.- Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.- Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.- Proficient communication skills, both written and verbal, with fluency in English. Additional language proficiency in regional languages would be an advantage.Preferred skills and qualifications:- A bachelor s degree in e-commerce, digital marketing, business administration, or a related field.- Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse e-commerce performance metrics.- Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM.- Ability to work collaboratively and take charge as a leader when required.- Willingness to travel domesticEducation:Graduation in Marketing is must. Post-Graduation not mandatory.Company details:Shazia Basmati Rice, a product of H.R Exports Pvt. Ltd., an ISO 22000:2005 certified firm is one of high quality rice producer, miller and exports based in New Delhi & Karnal in India. With an immense experience of more than 50 years of involvement in Indian rice industry and rich product knowledge, we have acquired a dominant position of noted manufacturer and exports in the market. For more details, visit us at https://www.shaziarice.com (ref:updazz.com)

Payroll Type : Permanent