Associate - Customer Success - International Process (1-2 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

We re Hiring - Customer Success Associates | International Voice Process Are you an excellent communicator with a passion for helping customers?Join our fast-growing Customer Success team and be part of an exciting international voice process delivering top-quality customer experience! Position: Customer Success Associate Work Mode: Work From Office Location: DLF Galaxy Tower, Block A, Sector 30, Gurugram, Haryana - 122001 Openings: 50 Salary: Up to 4.2 LPA PerksShift: Rotational (for both male & female candidates)Mode of Interview: F2F (In-Person) OnlyInterview Rounds: HR - Operations - ClientCab Facility: Available ( 2 way) Role Overview:As a Customer Success Associate, you ll handle international voice calls, assist customers with queries, and ensure timely and accurate issue resolution - all while delivering an exceptional service experience. Key Responsibilities:- Manage inbound and outbound international voice calls- Provide customer assistance and resolve issues end-to-end- Document interactions accurately in CRM tools- Collaborate with internal teams for faster resolutions- Maintain professionalism and empathy in all communications Requirements:Education: Undergraduate / GraduateExperience: Minimum 1 year in International Voice Process (Healthcare experience preferred)Communication: Exceptional English speaking & writing skills (C1 proficiency)No MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence)Clear pronunciation & grammar accuracy If you have top-notch communication skills and a drive to create delightful customer experiences - we d love to hear from you! Apply Now / Refer Profiles (ref:updazz.com)

Payroll Type : Permanent