Team Leader - Telesales - Banking (2-3 Yrs) Kolkata (Telesales/Inside Sales/BPO)

We are looking for a Tele Sales Team Lead with more than 2 years of proven experience in leading a telesales team. The candidate should be strong in team handling, performance monitoring, and client convincing skills.Key Responsibilities:- Lead and manage the telesales team to achieve monthly and quarterly targets.- Monitor individual and team performance on a daily basis.- Train, motivate, and guide team members to improve call quality and conversions.- Handle client escalations and close major leads personally when required.- Maintain reports, analyze data, and share performance updates with management.- Ensure adherence to sales scripts, call quality, and company policies.- Build a positive, high-performance work environment within the team.Requirements:- Minimum 2 years of experience as a Tele Sales Team Lead (mandatory).- Strong communication and convincing skills.- Proven ability to manage and motivate a team effectively.- Good knowledge of Excel or CRM tools for performance tracking.- Goal-oriented, confident, and capable of handling pressure. (ref:updazz.com)

Payroll Type : Permanent