Telesales Specialist (0-1 Yrs) Gurgaon/Gurugram (Telesales/Inside Sales/BPO)

Role Description:- This is a full-time on-site role for a Tele Sales Specialist, located in Gurugram. The Tele Sales Specialist will be responsible for reaching out to potential customers, providing information about our services, answering inquiries, and converting leads into sales.
-The role includes tasks such as maintaining customer records, conducting follow-up calls, and handling customer support issues related to sales. The Tele sales Specialist will also participate in training sessions to enhance sales and customer service skills.
-Tele sales specialist will coordinate and schedule meetings with prospective clients, ensuring seamless handoffs to the sales team and optimizing opportunities for further engagement.Key Responsibilities:Lead Generation & Sales:- Initiate outbound calls to potential customers to introduce and sell products or services.- Follow up on leads generated through marketing campaigns or referrals.- Achieve and exceed monthly sales targets and quotas.Customer Relationship Management:- Build and maintain strong relationships with existing and prospective clients.- Address customer inquiries, concerns, and objections effectively.- Ensure high levels of customer satisfaction and retention.Product Knowledge & Presentation:- Stay updated on product features, benefits, and pricing.- Deliver compelling sales pitches tailored to customer needs.- Provide accurate information about products and services.Administrative Duties:- Maintain detailed records of calls, sales, and customer interactions in the CRM system.- Prepare and submit regular sales reports to management.- Collaborate with the sales team to develop strategies for market penetration.Qualifications- Strong Customer Service and Customer Support skills- Excellent verbal communication and interpersonal skills.- Ability to handle rejection and maintain a positive attitude.- Good organizational and time-management skills.- Proficiency in basic computer applications- Ability to work effectively in an on-site environment in Gurugram- Proficiency in using sales and customer relationship management (CRM) software- Self-motivated and goal-oriented attitude- Bachelor s degree in Business, Marketing, or a related field is preferred (ref:updazz.com)

Payroll Type : Permanent