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Bilingual Customer Support Executive - FoodTech (0-3 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
- Customer Support Executive (English & French)- Location: Gurugram (Work From Office) - Experience: 0-3 Years - Industry: Food-Tech - Switzerland ClientRole Overview:Seeking a bilingual Customer Support Executive to assist users of a Switzerland-based smart-fridge & catering platform across phone, chat, and email.Key Responsibilities:- Support customers in English & French- Assist with smart-fridge access, app issues & basic troubleshooting- Handle payments, refunds & billing queries- Resolve meal quality, stock & allergen-related concerns- Coordinate with kitchen, delivery & tech teams- Work in CET-aligned shiftsRequirements:- Fluent in English & French (spoken written)- German is a plus- Strong communication & problem-solving skills- Experience in customer support / hospitality / food-tech preferred- Knowledge of Zendesk/Freshdesk/Intercom is helpful (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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