WZATCO - Executive - Customer Support (1-3 Yrs) Bangalore (After-Sales/Customer Service)

Job description:We are looking for a Customer Support Executive to join our dynamic team, focused on handling incoming customer calls. The ideal candidate will be responsible for assisting customers, resolving their queries efficiently, and ensuring a seamless and positive service experience.This role requires excellent communication skills, patience, and a strong customer-first attitude.Key Responsibilities:- Handle incoming calls from customers in a professional and courteous manner.- Listen actively to customer concerns and provide accurate information or solutions.- Record and maintain detailed logs of customer interactions and resolutions.- Coordinate with internal teams to address complex issues promptly.- Ensure high levels of customer satisfaction and meet quality and performance standards.Candidate Requirements:- Minimum 1 year of experience in customer service or call center operations (inbound calling preferred).- Excellent verbal communication skills in English and Hindi.- Strong interpersonal, problem-solving, and time management skills.- Ability to stay calm and professional under pressure.- Basic computer literacy (CRM or call management software experience is a plus).Why Join Us?- Supportive and growth-driven work culture.- Opportunity to develop your skills in customer relationship management.- Direct contribution to improving customer satisfaction.How to Apply:Interested candidates can share their resumes at 91 93808 39640. (ref:updazz.com)

Payroll Type : Permanent