Client Relations & Events Executive (1-3 Yrs) Navi Mumbai/Thane (After-Sales/Customer Service)

Key Responsibilities - Client & Project Management- Serve as the primary point of contact for catering and grazing inquiries.- Understand client needs, prepare menu proposals and quotes, and oversee end-to-end communication.- Deliver an exceptional client experience consistent with the Food brand ethos.Event Coordination & Execution- Liaise with the central kitchen and logistics teams to ensure timely and accurate fulfilment.- Oversee event setups, dcor, and presentation to maintain Food aesthetic and service standards.- Manage on-ground coordination for premium events when required.Operations & Process Development- Work with the Founders Office to develop menus, pricing structures, SOPs, and packaging standards.- Maintain event checklists, operational trackers, and post-event feedback reports.- Identify opportunities for process improvement and scalable growth.Cross-Functional Collaboration- Coordinate between the office, production unit, logistics partners, and D2C team.- Collaborate with marketing for visual documentation, partnerships, and content related to catering experiences.Qualifications & Skills:- 1-3 years of experience in hospitality, premium catering, events, or client servicing.- Strong sense of aesthetics, organisation, and attention to detail.- Excellent communication and interpersonal skills.- Ability to multitask across client management and operational execution.- Comfortable working across office, kitchen, and event environments. (ref:updazz.com)

Payroll Type : Permanent