Executive - Customer Service - Blended US Process (1-3 Yrs) Noida (After-Sales/Customer Service)

Role: Customer Service ExecutiveProcess: US Blended ProcessLocation: NoidaShift: US ShiftsWeek Off: 02 RotationalWork from OfficeJob Responsibilities:- Answer customer queries on Chat and Call.- Be empathetic when required.- Listen attentively and provide first call resolution.- Provide excellent service.- Maintain high performance on all process metrics- Hiring for US Telecom Blended Process (70% chat & 30% voice)- Any graduate or undergrad. with a minimum of 06 months of international chat/email or blended process and with good communication and written skills can apply,- 05 days a week working- Rotational shifts and rotational offs.,- No cab facility is availableSalary - 40K-50K CTC, depending on experience (ref:updazz.com)

Payroll Type : Permanent