Ovantix - Customer Service Role - Technical Support (0-2 Yrs) Anywhere In India/Multiple Locations (After-Sales/Customer Service)

We are hiring Customer Support and Technical Support Executives to assist customers, troubleshoot issues, and provide technical guidance. If you have strong communication skills, basic tech knowledge, and enjoy helping people, this role is perfect for you! Key Responsibilities1. Respond to customer queries via chat, email, and phone2. Provide technical troubleshooting and product support3. Assist customers with software/website-related issues4. Record and document customer interactions5. Report bugs or issues to the development team6. Maintain high customer satisfaction Requirements1. Must be based in India2. Must have a PC or Laptop with stable internet3. Good English communication skills (spoken written)4. Basic understanding of computers, software, and websites5. Ability to handle customer complaints professionally6. Previous support experience is an advantage Preferred Skills1. Experience with CRM tools2. Strong problem-solving ability3. Quick learning and multitasking4. Technical background (ref:updazz.com)

Payroll Type : Permanent