Vice President : Global Indian Premier RM

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Business Descriptor:
International Wealth and Premier Banking (IWPB) helps deliver on HSBC 's purpose of opening up a world of opportunity by providing our customers with borderless banking and world:class wealth management through best:in:class, mobile:first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. International Wealth and Personal Banking provides a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world 's most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best:in:class manufacturing capabilities in Asset Management and Insurance.
Role Purpose:
To grow and nurture HSBC NR Premier relationships (the HNI segment of the PLB customer base) and achieve business targets as laid down and in accordance with the business plan. Manage clients with a portfolio between USD 0.5M to USD 1M. To facilitate a single point of contact for all Premier customers, anticipate needs and provide required banking/financial advisory services. The jobholder to ensure that high quality customer service is provided to customers in line with Global Premier Service Standards.
Principal Responsibilities:
Impact on the Business / Function
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Maximize profit and achievement of the growth of Premier clients portfolio
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Achieve agreed financial targets by development of existing and new relationships
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Build effective relationships with clients to retain and develop sustainable relationships
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Complete regular reviews with clients to understand their current and long term needs and advise them on the products and services that help them achieve their goals
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Effective use of tools and information to drive client service delivery and RBWM performance
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Maintain a minimum standard of qualifying Premier clients within portfolio as stated by Group
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Build a high personal and corporate profile in the community in which you are based. Develop network of Group and External professional contacts with the aim of introducing new business, enhancing technical knowledge and promoting the brand
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Monitor and act on daily sales activity management information and other internal information tools, using them to coach the wider Branch team in support of business goals
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Establish and agree client contact strategies in line with Group operating models
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Fully utilize and input to Client Relationship Management data, ensuring all client information is complete and kept up to date
Customers / Stakeholders
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Own the client relationship with HSBC
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Maintain a deep understanding and technical knowledge of relevant products and services available from Group sources and elsewhere in order to provide the best solutions for clients and maximize revenues for Global Wealth and the Group
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Maintain highest standard of excellence in client service across the team and with individual portfolio : Ongoing analysis of client portfolios through marketing of ideas and researching clients
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Monitor client satisfaction data implementing portfolio level improvements
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Work wit
Job Type: Permanent