SCOPE - B2C Sales Role (1-5 Yrs) Mumbai (Telesales/Inside Sales/BPO)

- Lead telecalling efforts and leverage in-house referrals to build and maintain a strong pipeline of potential students.- Execute end-to-end student mobilization through offline channels such as seminars, business associates (BAs), NGOs, college tie-ups, and direct outreach to healthcare or education-related industries.- Identify and develop new avenues for outreach: colleges, NGOs, BAs, and other relevant institutional partners.- Maintain, update, and effectively utilize databases from colleges, NGO contacts, and BA visits to continuously improve outreach effectiveness.- Manage online leads by engaging inquiries received from digital marketing agencies with consistent follow-up and communication.- Conduct effective counselling sessions (both telephonic and in-person) to convert inquiries into admissions.- Organize and actively participate in seminars, classroom information sessions (promoting student referral schemes), and networking visits to enhance visibility and engagement.- Facilitate smooth admission processes: assist students with form completion, collect required documents, and ensure timely onboarding.- Maintain comprehensive lead records and conversion tracking across all channels (online, offline) including ERP records.- Resolve queries from students and parents promptly.- Actively participate in orientation programs for new batches.- Fee collection and recovery for assigned centers: maintain records, call fee defaulters, and ensure timely collections.- Support alumni engagement and mentorship programs on an ongoing basis by maintaining strong relationships with past students to encourage referrals, repeat enrollments, and positive word-of-mouth promotion.- Contribute to institutional initiatives, committees, and collaborative projects as assigned (ref:updazz.com)

Payroll Type : Permanent