Eduapex - Admission Counsellor (3-7 Yrs) Noida (B2C/Retail/Channel Sales)

Roles & Responsibilities of Admission Counsellor/Sr. Admission Counsellor- Managing Leads : Convert leads into prospects by calling them and discussing the course offerings.
-Pitching Courses/Combos to Customers : Introduce new courses/combo deals, offering discounts or seasonal offers. Understand customer needs and provide tailored packages.
-Pre-Sales Follow-up : Send detailed course information via email and follow up diligently. Call customers back to offer discounts and provide additional information.
-Post-Sales Follow-up : Follow up to address any issues they face after customer payment.- Resolve queries in coordination with the customer support team.
-Missed Leads Callbacks & Conversions : Make callbacks to missed leads, converting them into prospects.
-Conversion Updates : Share updates about total conversions in the PP sales group on WhatsApp.
-Payment Verification : Ensure completed payments by checking the payment sheet. Plan and create batches accordingly. (ref:updazz.com)

Payroll Type : Permanent