Equipment Inside Sales

Markem:Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem:Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.
Markem:Imajeis a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance and protect their brand.
We offer the most complete range of market:leading marking and coding systems along with software, services and consumable solutions so you can streamline all your printing needs from one supplier.
The Role
The Inside Sales Representative is responsible for contacting and building relationships with existing customers to secure Aftermarket Sales Revenue (Consumables, Services and Spares). Depending upon the customer engagement, the role involve up:selling customers to longer terms or additional services and/or identifying potential expansion opportunities. Additionally, the Inside sales Rep. will be responsible for providing sales forecasts, contacting customers over phone and Mail
for After Market Business, creating quotes, doing Follow ups, getting Purchase Order, processing through CRM, collecting payment, ensuring billing and updating customer, precisely END to END sales cycle. Working and maintaining records in our customer relationship management (CRM) system as per organisation 's guidelines.
What you will do:
stylemargin:top:0.0cm;margin:bottom:0.0cm:
:Achieve your quota by selling Consumables, Services and Spares for MI selected group of customers and offer upsell opportunities when applicable
:Capture customers conversation/ comments/remarks/update in CRM for analysis
:Work within an established list of customers across Pan India for Consumables, Spares and Services
:Develop the expertise to provide accurate monthly/ quarterly sales forecast and achieving Sales target week by week, month by month and quarter by quarter
:Managing Accounts for Business revenue with the help of CRM and proactively working on the Opportunity pipeline and updating it with the progress
:Work proactively, well in advance of respective Sales Play to provide all the information, pricing, and solutions etc so that a customer would need in order to execute a timely renewal
:Collaborate with other team members and departments ( inter and intra) to optimize sales processes, End to End Sales cycle
:Identify lead generation opportunities in order to expand the territory and drive upsells
:Customer contacts through phone and email each day for driving sales
:Effectively partner and build relationships with internal and external customers
:Manage basic objection handling with customers, providing solutions and supports for after market MI business
:Contribute to quota achievement by:
stylelist:style:type:circle;margin:top:0.0cm;margin:bottom:0.0cm:
:Timely renewal of expiring Service Contracts
:Timely conversion of Warranty Expiration
:Selling Service Conversion to existing Installed Base (IB)
:Timely renewal of expiring Consumables Agreements
:Recovering customers stopped buying consumables from MI
:Manage high volumes of internal and external contacts through phone and email
:Maintain timely and accurate pipeline in Sales Force Dot Com
:Conduct Installed Base (IB) Audit for improved IB Accuracy scores
:Work within an established customer base across Pan India
stylelist:style:type:circle;margin:top:0.0cm;margin:bottom:0.0cm:
:Renewal: Customers with expiring Service Contracts and/or Consumables Agreements
:Warranty Expiration/Conversion: Proactive offer of Service Contracts to existing IB
:Recovery and Renewal of Consumables to existing IB
:Recovery/Conversion of Spar
Job Type: Permanent