Yula Group - CRM Executive (2-6 Yrs) Hyderabad (After-Sales/Customer Service)

Role: CRM ExecutivesIndustry Type: Real EstateEmployment Type: Full Time, PermanentPlease find the JD below and share the latest resume if you are looking for a Job change and refer someone if you are not looking for a change.Job descriptionKey Responsibilities:- Handling Customer Post Sales to Possession.- Meeting and greeting customers to resolve queries and building up long term relationships.- Post booking, check for all the documents, make welcome calls & send welcome mail.- Send Pre intimation to customers for payment and ensure dispatch of demand letters on a timely basis.- Ensuring timely collection of receivables.- Ensure receipts for payments are made, are sent on time and handle payment defaults and recovery.- Communication with customer about apartment progress and likely date of possession &- sending timely updates and monthly reports.- Execution of Sale Agreements & Sale Deeds for Registration Process and all other relevant documentation process.- Coordination with Banks for the disbursement of loans.- Coordinate with site personnel for flat handover and ensure update of all records of the customers.- Prepare collection MIS reports for the management.- Coordinate with the site personnel for modifications and ensure compliance.- Sending work progress reports to customers.- Qualifications: Any GraduateSkills:- Experienced Real Estate Profile- Excellent English, Hindi and Telugu communication- Candidates having real estate experience will be eligible- Experience - 3 years of relevant experience in CRM- Good experience in payment collections. (ref:updazz.com)

Payroll Type : Permanent