Voice Process Executive Our Identity Your Thoughts

Voice Process Executive Our Identity Your Thoughts Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: Job Description: As the main point of contact for clients who speak Malayalam, the Malayalam Voice Process Executive makes sure that their interactions are smooth and beneficial. It's your responsibility to respond professionally and sympathetically to consumer questions, troubleshoot problems, and give thorough product or service information. You will be responsible for building customer trust and loyalty by resolving concerns in the Malayalam language while adhering to company standards. This position is ideal for people who are dedicated to customer satisfaction, have a patient disposition, and have strong verbal communication skills in Malayalam. Key Skills: Linguistic Fluency: The ability to speak English or another regional language is a significant benefit; native or extremely proficient verbal and written communication skills in Malayalam. Empathy & Patience: The capacity to deal with challenging or irate clients while maintaining composure and professionalism. Technical Proficiency: At ease utilizing multi-line phone systems, CRM tools, and basic office applications. Strong active listening abilities are necessary to promptly and precisely understand the wants of the consumer. Experience: 3 to 6 Yrs Location: in and Around Chennai Salary: Based on Previous Work Experience Interested Candidates can apply for this position by sending your CV along with your information to the Mail Immediate Joiners are mostly Preferred Freshers can also Apply With regards HR - Maria