Luxury Retail Sales Professional - Bridal Wear (6-12 Yrs) Delhi (B2C/Retail/Channel Sales)

Head - Bridal Sales (Couture Expert) Location - Delhi, India | Full-time | On-siteFemale OnlyThe Head of Bridal Sales is responsible for leading couture bridal sales strategy, client experience, and revenue growth. This role requires deep expertise in luxury fashion retail, high-value client relationship management, styling, and team leadership. The ideal candidate combines commercial acumen with couture knowledge and exceptional interpersonal skills.Key Responsibilities :Sales & Revenue Leadership :- Own and drive bridal couture sales targets (monthly, quarterly, annual).- Develop and execute sales strategies to maximize high-ticket conversions.- Monitor KPIs: conversion rate, average order value, repeat clients, lead-to-sale ratio.- Build a strong pipeline of HNI/UHNI bridal clientele.- Collaborate with marketing for lead generation, trunk shows, and events.Client Experience & Styling- Deliver luxury, personalized bridal consultations and styling sessions.- Guide brides through the end-to-end couture journey:- First consultation- Design selection & customization- Measurements & fittings- Final delivery- Build long-term relationships to drive referrals and repeat purchases.- Maintain impeccable service standards aligned with luxury retail.Couture Expertise :- Possess strong knowledge of:Bridal silhouettes, fabrics, embroidery, and craftsmanship- Indian wedding traditions across regions- Global bridal couture trends- Work closely with design & production teams to ensure feasibility and timelines.Team Leadership :- Lead, train, and mentor bridal sales consultants/stylists.- Establish SOPs for consultations, CRM updates, and client follow-ups.- Conduct regular performance reviews and training workshops.- Create a high-performance, service-driven sales culture.Operations & CRM :- Maintain and optimize CRM database of bridal clients and prospects.- Track order timelines, production coordination, and delivery schedules.- Manage inventory of bridal samples and showroom presentation.- Prepare weekly/monthly sales and pipeline reports for leadership.Required Skills & Competencies :- Luxury sales and negotiation expertise- Exceptional communication and relationship management- High emotional intelligence and client empathy- Strong aesthetic and styling sense- Data-driven decision making- Team leadership and coaching- Ability to manage high-pressure wedding timelinesExperience & Qualifications :- 6-10 years in luxury fashion / bridal couture sales.- Proven track record in high-value retail sales leadership.- Experience handling HNI/UHNI clients preferred.- Background in fashion, luxury retail, or styling is a strong advantage.Key Performance Indicators (KPIs) :- Bridal revenue achievement vs target- Conversion rate and average order value- Client satisfaction and referrals- Team productivity and retention- Timely order fulfillment and delivery success rateIdeal Candidate Profile :- Passionate about bridal couture and luxury service.- Confident, polished, and detail-oriented.- Strong network in the wedding/luxury ecosystem.- Entrepreneurial mindset with ownership mentality. (ref:updazz.com)

Payroll Type : Permanent