Executive - Client Relations (0-1 Yrs) Chennai (After-Sales/Customer Service)

Job Description:Position: Client Relations Executive (Night Shift)Location: Nungambakkam, Chennai (Work from Office)Accommodation: Provided for outstation candidatesRole Overview:We are seeking a highly motivated and detail-oriented Client Relations Executive to manage communication and relationship-building with our US-based clients. This role requires excellent English communication skills, strong email handling abilities, and a professional approach to client servicing. Fresh graduates with an MBA or equivalent qualification are encouraged to apply.Key Responsibilities:- Serve as the primary point of contact for US clients during night shift hours.- Draft, review, and respond to client emails with accuracy, professionalism, and timeliness.- Build and maintain strong client relationships through effective communication and problem-solving.- Coordinate with internal teams to ensure seamless delivery of client requirements.- Document client interactions and prepare regular reports for management review.- Uphold confidentiality and compliance standards in all client communications.Required Skills & Qualifications:- MBA preferred; freshers are welcome to apply.- Exceptional English communication skills (verbal and written).- Strong email etiquette and ability to draft professional correspondence.- Proficiency in MS Office tools (Word, Excel, Outlook).- Ability to multitask, prioritize, and manage client expectations effectively.- Strong interpersonal skills and a client-focused mindset.Work Schedule:- Night Shift (aligned with US client timings).Additional Information:- Immediate joiners are preferred.- Training will be provided for freshers.- Career growth opportunities in client servicing, account management, and leadership roles. (ref:updazz.com)

Payroll Type : Permanent