Store Manager - Sales - Jewellery (5-10 Yrs) Bangalore (B2C/Retail/Channel Sales)

About the Company:Aurika 925 Silver is a premium silver jewelry brand known for handcrafted 92.5 silver pieces with gold-plated finishes. We blend traditional craftsmanship with modern style to offer elegant jewelry for everyday wear. Our store is not just a retail space, but a reflection of the brand s warmth, detail, and customer care.Role Overview: We are seeking a hands-on and disciplined Store Manager to oversee daily store operations, ensure a clean and well-maintained retail environment, manage inventory movements, and lead a small team toward consistent sales and customer satisfaction. The role demands strong attention to detail, proactive organization, and operational discipline.Location: Rajajinagar, BengaluruEmployment Type: Full-timeWorking Hours: Sun-Sat, 10 AM - 7 PM (with one weekly off)Reporting to: FounderResponsibilities:Store Cleanliness & Maintenance- Ensure the store is clean, organized, and guest-ready at all times- Supervise daily cleaning and maintenance routines using a checklist system- Check and maintain display lighting, mirrors, trays, and counters regularlyInventory & Product Handling- Handle inventory inward/outward entries, stock tagging, and storage- Ensure daily and weekly reconciliation between physical stock and records- Flag low stock or damage immediately and report to backend/accounts team- Supervise safe storage of high-value items and security protocolsStore Cleanliness & Display- Open and close the store as per SOP- Maintain daily checklists for cleaning, display, inventory, and team shifts- Ensure timeliness, grooming, and behavior standards are upheld by all team members- Conduct briefings before the shift and end-of-day updatesSales & Customer Experience- Greet and support walk-in customers personally when needed- Coach team on cross-selling, upselling, and product knowledge- Take lead during festive or high-value sales interactions- Encourage customer feedback and ensure follow-upsReporting & Documentation- Maintain daily sales registers, stock movement logs, and feedback summaries- Submit end-of-day and weekly reports to the operations team- Handle billing queries, basic reconciliation, and coordinate with accounts for clarityRequirements:- 3-5 years of retail or store supervision experience- Proficient in checklist-based operations and basic reporting- Good understanding of inventory systems (Zoho, POS, Excel)- Clear communicator with team management skills- Honest, punctual, and detail-oriented- Strong attention to detail and cleanliness- Ability to stand for long hours and multitaskNice to have: - Experience with luxury or boutique retail- Basic Excel knowledge for inventory records- Interest in jewelry and styling (ref:updazz.com)

Payroll Type : Permanent