Travel Consultant - Sales - Travel Package (2-5 Yrs) Delhi NCR (B2C/Retail/Channel Sales)

At Int2Cruises, we believe cruising should be effortless. From choosing the right cabin to boarding the ship, everything in between is handled with precision, care, and expertise.We are a Cruise-First Online Travel Agency combining technology with deep cruise industry experience. Now, we re looking for enthusiastic Travel Consultants who can manage bookings seamlessly and ensure every customer journey is smooth, accurate, and stress-free.If you thrive on ownership, process excellence, and delivering reliable service- this role is for you.What You ll Do :- Manage end-to-end cruise bookings from inquiry to confirmation.- Handle reservations, cabin allocations, documentation, and special requests.- Coordinate with cruise lines, internal teams, and partners to ensure booking accuracy.- Support customers via phone, email, and chat for booking-related queries.- Ensure timely follow-ups for payments, documentation, and confirmations.- Maintain error-free booking records and system updates.- Guide customers on policies, cancellations, amendments, and payment timelines.- Upsell relevant add-ons like excursions, stays, and insurance where applicable.- Ensure all SLAs and turnaround times are met consistently.What You Bring :- Strong attention to detail and process orientation.- Clear communication skills (verbal & written).- High ownership mindset- you close loops, not just tasks.- Ability to multitask and prioritize in a fast-paced environment.- Comfort working with booking systems (Galileo knowledge preferred).- Problem-solving mindset with calm customer handling skills.- Passion for travel; cruise knowledge is a plus.What Success Looks Like in This Role- Zero / minimal booking errors.- Strong adherence to SLAs.- Timely payment follow-ups and confirmations.- Positive customer feedback.- Smooth coordination across departments.Why Join Int2Cruises?- Be part of a growing cruise-focused digital brand.- Work in a structured, high-accountability environment.- Learn from professionals with decades of cruise expertise.- Clear career progression opportunities.- Exposure to international cruise products and global operations. (ref:updazz.com)

Payroll Type : Permanent