As a Semi Voice Process Executive and Join Our Staff

As a Semi Voice Process Executive and Join Our Staff Job Description Who you are: Easily switch to digital channels while answering consumer calls to address technical problems, explain complicated questions, or confirm account information. Handle billing disputes, service inquiries, and transactional updates by managing many live chats and creating expert email responses. While managing calls or chats, update customer files, documentation notes, and transactional records in the CRM database to maintain complete data hygiene. Examine and carry out backend administrative procedures, such as order monitoring, payment confirmation, and authentication of customer profiles. Provide unbiased, thoroughly documented summary cases while separating, classifying, and forwarding high-risk customer complaints to senior technical or compliance teams. Experience: 3 to 6 yrs Location: Chennai Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: Apply now to become our Next Semi Voice Executive! HR - Maria