Non Voice Processes into Business Support

Non Voice Processes into Business Support Candidate Application Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: If applicable Current/Last Drawn Salary Monthly/Annual: Notice Period: Job Description: The Non-Voice Process Executive manages back-office transaction processing, customer communication via digital channels chat, email, ticketing platforms, data validation, and workflow execution. Operating in a high-volume operational environment, this role processes client requests, verifies data accuracy, resolves digital customer inquiries, maintains strict Service Level Agreement SLA turnaround times, adheres to data privacy guidelines, and maintains meticulous operational tracking spreadsheets to ensure zero-error transaction processing. Key Skills: Education: Higher Secondary 10+2 / Bachelor&rsquos Degree in Arts B.A., Commerce, Business Administration BBA, Computer Applications BCA, Science B.Sc, or equivalent diploma. Experience: 3+ years of hands-on experience as a Non-Voice Executive, Chat/Email Support Representative, Back-Office Associate, or Data Entry Specialist in BPO, KPO, or corporate environments. Technical Mastery: Written communication skills, fast typing speed 40+ WPM with 95%+ accuracy, ticketing systems Zendesk, Freshdesk, Salesforce Service Cloud, live chat platforms, MS Office / Google Workspace, and Excel/Google Sheets operational tracking Location: in and Around Chennai Salary: Based on Previous Work Experience Interested Candidates can apply for this position by sending your CV along with your information to the Mail Immediate Joiners are mostly Preferred Freshers can also Apply With regards HR - Maria