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Key Account Manager - Customer Support - Automotive (5-12 Yrs) Pune/Gurgaon/Gurugram (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Employer - Listed Automotive CompanyRole.
-Support Key Account Manager- 4 wheeler (Pune) / 2 wheeler ( Gurgaon)Job Location - Pune ( Viman Nagar) / Gurgaon (PBU=Polymer Business Unit; EBU=Electrical & Electronics Business)Role and ResponsibilitiesThe role of a Support Regional Key Account Manager is to assist the organizations sales and growth efforts by contributing to new customer acquisition and increase the SOB through existing business. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace and competitor activity.- Keep prospective client database updated (SOB/Price)- Make cold calls for new business leads- Support in writing new business proposals/ Quotations- Build contacts with potential clients to create new business opportunities- Maintain knowledge of all product and service offerings of the company and also new technology- Support in timely Coordination with BUs/Plants for Invoice.- Support to AR Team - To manage receivables within defined time frame. No outstanding to be practiced.- Follow-up with customer on Invoice realization. Improvise the existing manual process through collaboration with Finance/BUs/Plants.- Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)- Have a Researching mindset to find new opportunities.- Attending conferences, meetings, and industry events to network and develop skills- Ensure Execution of development activity of existing and new business in collaboration with Internal stakeholders.- Response to customer on immediate basis on routine work- Plays a key role in Part Price Amendment (as per agreement with customer) of Raw Materials/ BOPs (Bought out parts)- Follow up PO with customer and ensure compliance of PO guidelines.Please send your CV with below details if this suits your requirement:1. Current Salary -( Fix Variable)2. Expected CTC :3. Current Employer -( if working)4. Current Location5. Notice Period -( if working)6. Ok for Work from Office from Pune/ Guragaon office-7. Experience in Sales/Client Acquisition/Business Development ( in years)8. Experience in Polymer/ Electrical /Lighting business Product-9. Experience in 2 Wheeler / 4 wheeler client SaketPhenom Placement (ref:updazz.com)

Payroll Type : Permanent
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