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Associate - Customer Support - ECommerce (0-3 Yrs) Noida (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
NYKAA CHAT/EMAIL PROCESSRoles & Responsbilities :- Respond to the inquiries by clarifying desired information; researching, locating, and providing information.
-Determines requirements by connecting with customers.
-Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
-Fulfils requests by clarifying desired information, ensuring highest standards at all times.ROUNDS OF INTERVIEWS :- RMG Screening as per JD- Typing Test - 30/90% {Client Approved} (35/90% as per MSA)- Competency Based Interview / Operations Round.- Grammar Test - Final Chat / Email assessment by FK Assesso (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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