Associate - Customer Success - Skincare (2-5 Yrs) Gurgaon/Gurugram/Delhi NCR (After-Sales/Customer Service)

- As a Customer Experience Ninja at Gabit, you will decode customer needs and recommend personalized solutions, while delivering a memorable experience in their health journeys.
-You will play a crucial role in understanding user concerns and ensuring a resolution resulting in a seamless experience, ensuring customer satisfaction while building a strong relationship with our user base.Responsibilities: - Work closely with cross-functional teams to ensure a seamless customer experience.- Manage user queries on different platforms - email, chat, call, and social media.- Provide accurate info on products, services, pricing, and promotions.- Respond promptly to customer inquiries via phone, email, and live chat.- Investigate and resolve customer issues efficiently.- Communicate solutions clearly and concisely.- Understand company offerings for informed customer responses.Requirements: - Excellent communication skills.- Customer-focused attitude.- Ability to remain calm and composed in challenging situations.- Strong problem-solving skills and the ability to think (ref:updazz.com)

Payroll Type : Permanent