Senior Manager - Sales Operations - Freight Forwarding (10-14 Yrs) Bangalore (B2B/Corporate Sales)

DescriptionWhat you would do:- Leading Recon and Chargeback team- Ensure organisation level daily reconciliation of all accounts and CMS balances- Timely closure of all customer complaints related to card transactions- Regulatory reporting to bank as agreed frequency and during timelines- Ensuring automation and process improvisation to ensure smooth functioning of recon and chargeback operations.- Card transactions Cost and Revenue analysis- Regular bank & team meetings to ensure smooth processWhat you must have:- 10-12 years of work experience in Recon & Chargeback Operations- Graduate or Post Graduate in finance & accounting from universities.- Excellent written & verbal communication skills (Fluency in English is mandatory)- Sound Analytical & Logical Reasoning skills- Proficient in MS applications to ensure analysis, reporting & documentation)- Experience in fintech/banking is a plus- Knowledge of card transactions cycle and Visa/Mastercard network settlement.Hybrid [3 days]Target companies:CredoPay -Reconciliation & settlement- Cashfree Payments india Pvt Limited- Paytm- Hitachi Payment Services Pvt. Ltd- Razorpay-Associate- Business Operations- Insolution Global Ltd- Debit card reconcilation- BTI Payments Pvt. Limited-ATM Reconciliation- FIS-ATM Reconciliation- Prizm Payments private limited-ATM ReconciliationM2P Fintech-Associate Banking OperationsFullerton India Credit Company LtdStandard Chartered Bank-Settlement & Reconciliation and CDDSlic- Card Ops - Chargeback & ReconciliationOpen Financial Technologie-Senior Operations ExecutiveDBS Bank-Reconciliation SpecialistAGS Transact Technologies Ltd-Reconciliation SpecialistEzSwype Business Solutions Private-Recon and Settlements (ref:updazz.com)

Payroll Type : Permanent