Key Account Manager - Sales - Advertising Firm (6-8 Yrs) Mumbai (B2B/Corporate Sales)

Roles & Responsibilities :- Develop and maintain strong relationships with key clients, ensuring they bring in significant income for the company.- Address and resolve complaints from key clients efficiently.- Serve as the primary point of contact between key clients and internal teams.- Supervise account teams assigned to each key client.- Collaborate with advertising, design, marketing, sales, and logistics departments to meet key clients needs.- Compile and present reports on account progress, goals, and forecasts to account teams and stakeholders.- Understand key clients needs and requirements deeply, and prepare customized solutions.- Negotiate contracts with key clients and meet deadlines to fulfill each client s long-term goals.Behavioral Competencies :- Performance excellence- Customer engagement excellence- Productivity excellence- Initiative excellence- People excellence- Relationship excellence- Process excellence- Adaptive excellenceFunctional Competencies :- In-depth knowledge of respective product/brand- Strong customer relationship skills- Creative business development- Accurate forecasting- Proficient selling skills- Knowledge of Salesforce- Market and industry awareness- Cross-selling capabilities- Basic understanding of technology fundamentals- Qualifications, Role-Specific Knowledge, and Experience :- Bachelor s degree in any field.- Proven experience in key account management.- Proficient in Microsoft Office applications and CRM software.- Ability to build rapport with key clients.- Ability to manage multiple client accounts simultaneously.- Strong negotiation and leadership skills.- Exceptional customer service skills.- 6-8 years of relevant work experience.- Highly proficient in using MS Office applications like Excel, Word, and PowerPoint.- Excellent communication, interpersonal, analytical, and presentation skills. (ref:updazz.com)

Payroll Type : Permanent