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Assistant/Deputy Manager - Operations/Customer Service - Telecom/ISP (2-7 Yrs) Hyderabad (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience 1 yr
Job Description
Job Title : Assistant/Deputy Manager - Operations: Customer ServiceLocation : HyderabadQualification : GraduateExperience : Minimum 2 years in a customer service AM/DM/Supervisory role managing a team, and at least 5 years overall in customer service. Preferably from an ISP/Telco customer service background.Salary : Best As per the Industry StandardsIndustry : Customer service/care/support. Preferably from an ISP/Telco customer service background.Key Responsibilities:- Customer Service Excellence- Operational Efficiency- Process Improvement- Customer Engagement- Team ManagementSkills:- Proficiency in Telugu, Hindi, and English- Expertise in Microsoft Office, especially Excel and PowerPoint- Basic data interpretation and analysis- Understanding of customer service technology- Team management and leadership skills- Strong communication skills (ref:updazz.com)

Payroll Type : Permanent
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Updazz.com (Registered since July-2017)
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