Customer Support Executive

As a customer experience executive, you will be responsible forInteract with customers to provide and process information in response to inquiries, issues, and requests and maintain a strict SLA for repliesDeep dive into actual issues/concerns raised by users and liaise with internal teams to find a resolutionBe able to work across multiple channels to communicate with customers and handle queries via chats. South Delhi, DL Sector 29, Gurgaon Central Secretariat, New Delhi