Customer Support Role (0-1 Yrs) Bhubaneshwar/Odisha (After-Sales/Customer Service)

- We re looking for a customer service representative to answer customer calls, assess their needs, and walk them through effective solutions to their questions and grievances.
-We are looking for candidates with a high emotional intelligence and ability to serve our customers with empathy.
-If you are looking to join a company that values professional growth and teamwork, along with a positive work environment, we d love to hear from you.- Serves customers by resolving product and service challenges, as well as providing relevant product and service information that helps solve them.- Keeps track of customer correspondence and logs key account information and customer data.- Resolves product or service problems by investigating the customer s complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. (ref:updazz.com)

Payroll Type : Permanent