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Customer Care Role - Education (0-1 Yrs) Orrisa (After-Sales/Customer Service)

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by Updazz.com
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Job Specifications
Employment Type Full time jobs
Minimum Experience Fresher
Job Description
-Escalate complaints to the appropriate internal teams and if the issue goes outside their i mmediate area of responsibility- Establish long-lasting, trusting connections by communicating professionally and empathetically with the clients- Use the appropriate methods and tools to provide information that is accurate, comprehensive, and thorough- Meet call handling quotas and individual and team sales targets- Gather and analyze client data to identify possible products or services to recommend to management- Provide appropriate solutions and substitutes within the timeframes specified, and follow up to ensure resolution- Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary- Follow communication protocols, rules, and policies (ref:updazz.com)

Payroll Type : Permanent
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About Employer
Updazz.com (Registered since July-2017)
EDUCATION SECTOR
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