Freshers Welcome Kannada Voice Process Executive

Freshers Welcome Kannada Voice Process Executive Job Description Your Contribution: Exceptional Customer Support: Handling inbound and/or outbound calls primarily in Kannada, addressing inquiries, resolving issues, and providing accurate information with a friendly and professional demeanor. Problem Resolution: Actively listening to customer concerns, diagnosing problems efficiently, and providing effective solutions, escalating complex issues when necessary to ensure timely resolution. Information Accuracy: Accurately documenting all customer interactions and details in our systems, ensuring comprehensive records for future reference and service improvements. Brand Advocacy: Representing with professionalism and courtesy, upholding our service standards and contributing to a positive brand image among our Kannada-speaking customer base. Feedback & Improvement: Providing valuable feedback on common customer queries or recurring issues to help improve our products, services, and support processes. Experience: 0 to 3 yrs Salary: Based on Company Norms Education: 8th, 10th, 12th or Above Location: In And Around Chennai Immediate Joiner Mostly Preferred Interested Candidates Contact the HR ASAP Warm Regards, HR - Maria