Associate Program Manager - Client Engagement (1-3 Yrs) Bangalore/Mumbai/Navi Mumbai/Cochin/Kochi (Sales Management)

Mandatory Criteria (Can t be neglected during screening) :- Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.- Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets- Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.- Experience in process analysis, optimization, and mapping for operational efficiency.- Strong client-facing communication and stakeholder management capabilities.- Good expertise in financial operations processes and workflows with proven implementation experience.Position OverviewWe are seeking a dynamic and experienced Technical Program Manager to join our team. The successful candidate will be responsible for managing the implementation of financial technology solutions for both existing and new clients. This role requires a deep understanding of financial operation processes, exceptional problem-solving skills, and the ability to analyze large volumes of data. The Technical Program Manager will drive process excellence and ensure outstanding customer satisfaction throughout the implementation lifecycle and beyond.Key ResponsibilitiesClient Engagement : Serve as the primary point of contact for assigned clients, understanding their unique operational processes and requirements. Build and maintain strong relationships to facilitate successful implementations.Project Management : Lead the end-to-end implementation of financial technology solutions, ensuring projects are delivered on time, within scope, and within budget. Coordinate with cross-functional teams to align resources and objectives.Process Analysis & Improvement : Evaluate clients existing workflows, identify inefficiencies, and recommend optimized processes supported by advanced platforms. Utilize process mapping and data analysis to drive continuous improvement.Data Analysis : Analyze substantial datasets to ensure accurate configuration and integration of solutions. Employ statistical tools and SQL-based queries to interpret data and provide actionable insights.Problem Solving : Break down complex challenges into manageable components, developing effective solutions in collaboration with clients and internal teams.Process Excellence : Advocate for and implement best practices in process management, leveraging methodologies such as Lean Six Sigma to enhance operational efficiency.Customer Excellence : Ensure a superior customer experience by proactively addressing client needs, providing training and support, and resolving issues promptly.Qualifications- 1-3 years of experience in project management, preferably in financial services, software - implementation, consulting, or analytics.Strong analytical skills with expertise in data analysis, SQL querying, and handling large datasets.- Excellent communication and interpersonal skills, with proven ability to manage client relationships effectively.- Demonstrated success in leading cross-functional teams and managing multiple projects simultaneously.- Knowledge of financial operation processes and related software solutions is a plus.- Experience with business intelligence tools or low-code platforms is an advantage.Why Join Us?- Opportunity to work with a cutting-edge financial technology company.- Collaborative and innovative work environment.- Competitive compensation and benefits package.- Professional development and growth opportunities. (ref:updazz.com)

Payroll Type : Permanent