Customer Support Role - BPO (0-1 Yrs) Gurgaon/Gurugram (After-Sales/Customer Service)

Job Title: Apprenticeship Program - 12th Pass Freshers (Multiple Roles)Company: ConcentrixLocation: Gurugram (Onsite)Role Type: Full-Time ApprenticeshipStipend: - 15,000/month About the Program :Concentrix, a leading global business services company, is offering a paid full-time apprenticeship program designed for 12th pass students and freshers. This is your chance to gain corporate exposure, develop professional skills, and work with industry experts while earning a monthly stipend.Key Responsibilities :Depending on the assigned role, you will:- Handle customer queries via voice, non-voice, chat, or email channels.- Perform data entry and manage backend operations.- Assist in technical troubleshooting for basic issues.- Maintain accurate records and documentation.- Deliver excellent service while adhering to company processes.What We Offer- Hands-on corporate experience in a global brand.- Mentorship from experienced professionals.- Exposure to real-time projects and client interactions.- Monthly stipend of - 15,000.- Friendly and supportive work environment.- Certificate of completion after the apprenticeship.Eligibility Criteria- Minimum Qualification: 12th Pass (any stream).- Freshers welcome - no prior experience needed.- Good communication skills (English & Hindi).- Eagerness to learn and grow in a professional setup.- Willingness to work full-time from the Gurugram office.Available Roles- Customer Support Executive (Voice / Non-Voice)- Data Entry / Backend Operations- Technical Support (Basic troubleshooting)- Chat & Email SupportHow to Apply:Send your updated resume to [Insert Email/Link] with the subject line Apprenticeship Program - Concentrix Gurugram . (ref:updazz.com)

Payroll Type : Permanent