Technical Customer Success Executive (3-5 Yrs) Bangalore (After-Sales/Customer Service)

As a a Technical Customer Success Executive you will ensure customer satisfaction and retention by providing exceptional customer support and account management. You will analyze customer data to optimize client experiences and address any issues, onboarding clients, guiding them through the use of our product, and helping them achieve their goals using our platform.Required Skills:- 3-5 years of experience in Customer Success/Account Management roles.- Familiarity with SDLC (Software Development Life Cycle) concepts is a must.
-Working knowledge of tools such as GitHub, GitLab, and Jira.- Excellent written and verbal communication skills. Strong analytical and problem-solving mindset.- Ability to work both independently and collaboratively in a dynamic, fast-paced environment.- Passion for technology and customer success - demonstrated through curiosity, ownership, and energy in every interaction. (ref:updazz.com)

Payroll Type : Permanent