Strengthen a career as a Leader in Non-Voice Process

Strengthen a career as a Leader in Non-Voice Process Job Description Who you are: Provide prompt, courteous answers to consumer questions and grievances through email, web tickets, and live chat. Enter data accurately, verify documents, and process orders using the company's internal systems or CRM. Examine client concerns and offer practical fixes or troubleshooting techniques via written guidelines. Make sure that every work is finished within the specified "Turnaround Times" (TAT) and that the quality-assurance ratings remain good. Oversee backend duties such processing insurance claims, KYC verification, and financial transaction reconciliations. Determine and mark complicated situations that need specialized care, then use internal workflows to direct them to the appropriate department. To guarantee data security and integrity, accurately update and maintain client records. Experience: 3+ yrs Location: Chennai Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: Apply now to become our next Non Voice Process Executive! HR - Maria