Associate - Customer Support (0-2 Yrs) Noida/Greater Noida (After-Sales/Customer Service)

Responsibilities- Respond promptly and professionally to incoming customer inquiries in person, by telephone.- Maintain an updated knowledge of the organization s products, services, and customer service policies- Explain simply and clearly in response to customer questions and check for customer understanding and acceptance- Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits- Assist clients by demonstrating the use of goods and programs and answering any questions they may have- Establish and maintain good rapport with customers by using positive language and anticipating their needs.Ideal candidate:- Freshers or experience of previous INTERNATIONAL customer service and in sales.- Ability to maintain a calm and polite manner in stressful situations- Excellent communication skill is MUST.- Candidate must be a GRADUATE.- Outstation candidates are not preferred except from Delhi NCR, Noida, Greater Noida and FaridabadPerks:- Travelling allowance- Medical insurance- Employee benefits etc. (ref:updazz.com)

Payroll Type : Permanent