Staffing Pioneers of the Non Voice Process

Staffing Pioneers of the Non Voice Process Job Description Experience: 0 to 3 yrs Salary: Based on Company Norms Education: Any Basic Degree Location: In And Around Chennai Your Duties: Multi-Channel Support: Provide prompt, courteous responses to consumer questions and grievances through email, web tickets, and live chat. Data processing: Using the company's internal systems or CRM, accurately enter data, verify documents, and process orders. Problem Solving: Examine client concerns and offer practical fixes or troubleshooting techniques via documented guidelines. SLA Adherence: Maintain excellent quality-assurance scores and make sure every assignment is finished within specified "Turnaround Times" (TAT). Back-Office Operations: Oversee backend duties such financial transaction reconciliations, insurance claim processing, and KYC verification. Escalation Handling: Use internal workflows to identify and tag complex instances that need specialist attention and send them to the appropriate department. Database upkeep: To guarantee data security and integrity, accurately update and maintain customer records. Candidate Application: Full Name: Contact Number: Email Address: Current Location: Position Applied For: Qualification: Year of Passout: Candidate Category: Fresher / Experienced Willingness to Relocate: Yes / No Total Years of Experience: (If applicable) Current/Last Drawn Salary (Monthly/Annual): Notice Period: We invite you to apply and explore this exciting opportunity! Warm Regards, HR - Maria